Hello and welcome! This March, TSOLife made a series of exciting updates and enhancements to the platform. This article will provide an overview of what's new, highlight updated functionality and workflows, and will include a list of additional enhancements that were addressed in the release.
Survey Redesign and Upgrades
Survey says: you'll have to see it to believe it! The Survey feature has received a makeover, with spotlight updates focused on a cleaner and efficient design, fresh tools for managing your data, and streamlined functionality. We recommend taking a look and poking around the feature, as there's a lot to see. These updates were made so you can find the information you want precisely when you need it, and you'll know exactly where it's coming from:
New items for your survey toolbox include:
- Residents + Family tab: Contains consolidated feedback data from residents and family members.
- Department Satisfaction Scores: New metric that assists with continuously providing a personalized and engaging experience for residents.
- Questionnaires: New questions have been added to the questionnaires to hone in on the issues that matter most to residents.
- Tool tips: Selecting one of these tool tips will give you more information about the feature.
Updated documentation about the Survey & Resolutions Platform is coming soon!
Sales Platform Design Enhancements
Design updates have been made to the Sales Platform with a focus on simplicity, improved user experience, and positioning the CRM as the single source of truth for all prospect information. The functionality remains the same, but we're sure you'll love the new look and feel of the feature for corporations and communities:
Introducing Digital Signage Vertical Templates
You read that correctly: Digital Signage now supports vertical screens and has launched with a select number of templates for your community's engagement.
To enjoy this feature, access Engagement > Digital Signage and click Edit to enter the screen details of a particular location:
Enabling the Vertical Device toggle will present you with a series of templates that you can enable for this particular screen. The included vertical templates are:
- Welcome Screen
- Happening Now
- Local Weather
- Daily Calendar (Assisted, Independent, Memory Care)
- Dining Menus
Keep an eye out for future updates as we continue to evolve and expand the vertical templates.
Mass Communication Care Types
When building out a new broadcast in Mass Communication, you can now select the recipients of the message by care level. This little addition gives corporate teams and communities an extra layer of refinement when targeting a specific audience:
Resident Profile Additions
A couple small additions have been made to the resident profile. The first is that the profile now includes the resident's phone number:
And, if we click the Print App Cards button, you'll now find that there is a card specifically for the Family App that communities can access:
Additional Enhancements
- Announcements have received some minor UI enhancements, such as space adjustments and font sizes.
- Data Intake functionality has been expanded to integrated accounts, allowing communities to send Data Intake questionnaires to residents and family members.
- A new toggle for custom calendars will turn location abbreviations on and off.
- Calendar location and dimension keys are now displayed in alphabetical order for improved readability.
- Enhanced newsletter templates for improved printing of darker backgrounds.
- Updated compliance tools for data collection.
- Refined Actionable Insights for resident move-in anniversaries.
- Expanded printing capabilities for Transportation fee downloads.
Previous Releases
February 2026 Release Notes
January 2026 Release Notes
December 2025 Release Notes