Web-managed digital signage makes creating digital displays a streamlined and easy process. With templates and powerful tools, senior living communities can provide a consistent and professional experience for residents.
IMPORTANT NOTE FOR FIRE STICK USERS!
The supported model for TSOLife is the Fire TV Stick 4K Plus, which may also be identified as 2nd Gen 4K Stick (2023). This is the model you will need to sync with TSOLife. Please check out the article Which Fire Stick Should I Be Using? for more information.
Setting Up Digital Signage on Your TV
TSOLife Digital Signage is available for use through Fire Stick and/or Apple TV. You will first want to set up the device per the manufacturer's instructions. Once the device is set up, you will need to turn off the Still Watching feature to ensure the Digital Signage display does not time out. Each device may differ slightly in verbiage for this setting:
Fire Stick:
- From the Fire Stick home screen, navigate to the gear icon to open the system settings dashboard.
- Click on ‘Preferences.’
- Click on ‘Data Usage Monitoring.’
- Locate the ‘Still Watching’ option and toggle it to the ‘Off’ position.
- For step-by-step instructions on setting up your Fire Stick, check out the article Getting Started with Fire TV.
Apple TV:
- Open the Settings app on your Apple TV.
- Go to General in the Settings menu.
- Locate the "Sleep After" option within General.
- Choose "Never" from the available options to disable automatic sleep.
- Go to Settings > Remotes and Devices > Control TVs and Receivers and turn it off.
Digital Signage Web Dashboard
To navigate to the web dashboard on the TSOLife website, head to Engagement and select Digital Signage in the drop-down.
Each device you set up will be represented on the site in its own box:
When viewing a device on the main Digital Signage screen on the web, you can quickly view:
- The device’s name
- What group (if any) the device is in
- If the device is on or off in the top right corner
- How many screens are on the device
- The screen resolution
- The location of the device
Creating Groups: easily create a group to keep your devices organized. Groups are a great option for large communities or communities with multiple care levels that use different devices
To create a group, click Create Group in the top right corner:
Fill in the fields with details about the group you’re creating including the Group Name, Location, and Description. Click Next:
On the following screen, select the devices you wish to add to your group by clicking the check box in the top right corner of each device you want to add or clicking Select All in the top right corner if you wish to select all devices to add them to the group. Click Next:
You will then be taken to an Overview screen to review the details of the group and the device you’re adding. Press Previous to return to the previous pages to make changes or press Complete to save your group:
You will then get a confirmation screen that your group has been created. Press Back to Dashboard to return to the Digital Signage dashboard main screen.
Once a group is made, you will then see it on the Digital Signage dashboard main screen. The devices will be organized based on the group they are in.
Once devices are in a group, you can easily see information, delete, edit, or create new screens for all of the devices in the group at once. All devices within the group will be selected.
Creating a New Screen
To create a new screen, click New Screen in the top right corner.
Click on the type of screen you want to create to view the templates for that screen type. You can choose from Announcement, Photo Gallery, Local Weather, Meet the Team, Holiday, Birthday, and PDF to Signage templates:
Announcement Templates: select from 9 different announcement-style templates. These are great options for announcements of events, highlighting residents, welcoming prospects, and more!
Click on the template you wish to use and then click Next.
Fill in the fields to build your screen. Enter the title, Announcement body, and photo. Press Next to continue.
You will then get to view a preview of what your screen will look like. Press Previous to go back and make changes or press Next to move to the next step.
Select the TV(s) you want the screen to be shown on by clicking the check box in the top right corner of each device you want to add or press Select All in the top right corner to add the screen to all of you devices
At the bottom of the screen, schedule your screen. Select how long you want the screen to be shown (one day, one week, one month, or custom), as well as the start date, and time. The date will automatically default to the next day so if you would like the screen to start sooner, you will need to select the day you’re on. Press Next to proceed to the next page.
Note: not all template styles can be scheduled.
The final page shows you a preview of the screen, the devices it is going to be shown on, and when it is scheduled. Press Previous to go back and make changes or press Complete to create your screen.
Photo Gallery Templates: select from 5 photo gallery templates to highlight photos of your residents, staff, activities, and more!
Click on the template you want to use and then press Next in the bottom right corner.
Select the photos you wish to add to the template. Clicking in the middle of the photo box will allow you to select a photo from your computer or clicking the green box that says Stock will allow you to select photos from your TSOLife photo gallery or stock photo library.
After clicking on the photo you wish to add, you will be given the option to rotate it and crop it to ensure it fits in the box. Drag the crop window to select the area of the photo you wish to crop.
The crop window will be sized to match the dimensions of the box where the photo will be placed, so you'll only be able to crop within the shape of the template box. To get the best results, select a photo that matches the box dimensions, this will give you more flexibility and a better overall fit.
Once you have added all of your photos, press Next.
Select the device(s) you want the photo gallery screen to be shown on by clicking the check box in the top right corner of each device and then press Next in the bottom right corner.
You will then be shown a preview of the screen you have created as well as all of the devices that it will be running on.
In the Selected Devices section, click the arrows to see all of the screens currently running on that device. This is a great way to double check that you’re not using duplicate images, for example.
Press Previous to go back and make changes or press Complete to create the screen.
Local Weather - select from 3 different local weather screens (5 day forecast, Hybrid, or Today’s Forecast).
- Your location has already been set so you do not need to input your location.
- Simply select the template you want to use and then select the device(s) you want it to show on!
Meet The Team - 3 templates designed to highlight members of your team!
Add photos of each team member, their name, and title and then press Next to continue.
View the preview and press Previous to go back and make changes or press Next to continue.
Select the device(s) you want the screen to run on, schedule the screen, and then press Next to continue.
Review the screen, device(s) it’s set to run on, and when it’s scheduled, and then press Complete to create the screen.
Holiday - Select from 9 pre-made Holiday screens to save time while still adding to the festivities!
Simply select the screen you wish to use, confirm or change the text, select the device(s) you want it to show on, and then schedule it!
Editing Previously Created Screens
On the Digital Signage main dashboard, press Edit on any device that you wish to edit.
At the top of the page, make any edits to the device location name and the group. To save any changes, press Save Changes in the top right corner. If you need to delete the device, press Delete Device in the top right corner. Return back to the main dashboard at any time by clicking Back to Dashboard.
The first section of screens are the default screens. These will automatically be created when the device is set up.
The Welcome Screen cannot be turned off. It will show your community logo, and on the right-hand side, a photo of your community.
If you have a photo you would like to use, please send it to your designated Customer Success Manager.
The Happening Now and Local Weather screens can be turned on or off with the toggle in the top right corner. The Happening Now screen updates automatically throughout the day to show the event that is currently happening and the event is up next!
On this page you will also see Custom Screens. These are any screens that you have created. This page makes it easy to manage your custom screens by turning them on and off, as well as editing them.
- To turn the screens on or off, you can use the toggle in the top right corner of each screen.
- To delete a screen, press Delete in the lower left corner.
- To edit a previously made screen, press Edit in the lower right corner. This will take you back through the screen creation process for that particular screen.
Next, you will see the calendar screens. Digital Signage will automatically pull your calendar events in real-time so you do not need to input any events!
For each care level, you have the option to display a daily, weekly, and/or monthly calendar on your device! To turn a calendar view on or off, use the toggle in the top right corner of the screen you wish to turn on/off. For each care level, you can also select to include the care level label on the calendar and resident birthdays by using the toggles in the top right corner.
If your community utilizes the dining calendar, you will find the dining calendar options at the very bottom.
For each dining room, you have the option to display all of the meals for the day or meals by time. Meals by time will display only the upcoming meal based on the time of day. Use the toggle to turn the dining calendars on/off for each dining room you have set up in the dining calendar.
You do not need to input any meals, Digital Signage will automatically pull the meals from your dining calendar in real time!
On the main Digital Signage dashboard, click Screens in the top right corner to view all screens that have been made across all devices.
At the top of the Screens page, you can search for a screen, or filter by screen type.
In the top right corner, return to the main dashboard at any time by pressing Back. You can also create a new screen or a new group.
View how many devices the screen is running on by looking at the grey TV icon in the top right corner. If there is no number, that screen is not currently running on any devices. If you see a number, that tells you how many devices that screen is set to run on currently.
Click the icon to view the specific devices.
In the pop-up, you will see a tab for Selected Devices that the screen is currently running on and a tab for Available Devices.
On the Selected Devices tab, it will list all of the devices that screen is currently shown on. If you wish to remove the screen from any of those devices, press the red x.
In the Availables tab, search for a device by name in the search bar at the top. Click the check mark to add the screen to any available device.
On the Screens page, delete or edit any screen by pressing either Delete or Edit. Editing a screen will take you back to the screen creation process to make changes.