Communicate with your community staff and community residents by using the messages feature.
Accessing the Messages Feature
Once you open your Resident App, you will be presented with the Home Screen. From here, click Select Messages.
Note: Any new messages will also appear under your notification bell on the top right side of your screen
Navigating the Messages Feature
Here you will see any current message threads associated with your profile. Your message thread with your community staff will always appear at the top.
Click on a message thread to read more and/or respond to the message:
To start a new message click the plus sign on the top right side of your screen:
Sending a New Message
Scroll through the alphabetical list of resident names or search for the resident you are looking for.
Note: Only residents who are app users will appear in this section.
Note: Your designated friends will always appear at the top of this list and will be notated with a gold star. Click here to learn about adding a friend
Click on the resident you would like to message:
Sending a New Message
Type your desired message in the box at the bottom of your screen:
Click the blue paper plane button next to your message to send your message:
Notifications for Newly Received Messages
If a resident or staff member responds to your message or sends you a new message, you will receive a notification in one of the following ways.
Push Notification: If you have enabled push notifications, you will receive on on your phone screen when you receive a message
In the App: When you have received a message, the message banner on your app will indicate that you have an unread message(s)
Click on either the push notification or the message area of your app and you will see in your message center which threads have unread messages.
Jump to another article to learn more about the Resident App: