With TSOLife’s Actionable Insights, staff receive personalized touchpoints and activity suggestions for residents. From birthday and move-in anniversary reminders, to Content suggestions to help improve a resident’s Quality of Life, this feature streamlines the process of personalizing engagement within the community.
Access the Actionable Insights
- Open the TSOLife mobile app.
- From the main menu at the bottom of the screen, select "Insights."
- The day’s Insights can be filtered by clicking the “Filter” button.
- Choose from the desired filters, including Name, alphabetical sequence, and Care Level. Additionally, you may choose to hide completed Insights, using the ‘Yes and ‘No’ toggles.
- Easily track which Insights have been completed via interactions with residents, and suggestions of activities. Track your day’s progress by checking the circle next to each Insight.
- Use the mobile app to track the completion of Insight interactions. To provide feedback on an interaction associated with an Actionable Insight, please navigate to tsolife.com and follow these steps:
- Click on Resident Insights
- Click on Actionable Insights
- Locate the desired Insight, and click Log Feedback
- Select the Resident’s Satisfaction Level
- Log Feedback Notes, and click Save.
- This feedback will now display next to the Insight for other staff users to view