Provide real time feedback on your experience and satisfaction within the community the Your Resident App General Feedback Form.
Accessing the General Feedback Form
From the Home Screen of your app, scroll down to the bottom of your app screen
Accessing the General Feedback Form
- Click on the white arrow next to the words “Provide feedback”
Providing Community Feedback
- This will open a new page for you prompting you to provide your feedback
- Click on the “Get Started” button
- Next, select the department for which you are providing feedback.
- Once you have selected your desired department, click “Next Question”
- Provide your level of satisfaction on a scale of 1 to 5, with 1 being very dissatisfied and 5 being very satisfied.
- Once you have selected your satisfaction level, click “Next Question”
Optional follow up questions allow you to give additional insight into your experience.
- You may also provide feedback in your own words
- Next, you will have the option to provide a photo if applicable
- If you do not wish to include a photo, you can select “Skip and Submit”
- You have the ability to add multiple photos if you choose. Once you finish adding your photos, click “Submit”
- Lastly, click the submit button at the bottom of the screen to submit your survey.
- Your feedback will be sent directly to your community leaders. A community team member will keep you updated as they review your feedback and create a plan of action for your satisfaction.